Customer Testimonials | Ford of Ocala

Customer Testimonials

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Bradd, Ocala, FL 7/3/2013 - "Awesome experience.  I have been recommending Ford of Ocala to everyone I tell about my new truck. Awesome!"

Robert, Summerfield, FL 4/6/2013 - "This was by far the Best experience in visiting any dealership I have ever had. No pressure and my salesman was very polite, knowledgeable, honest, and caring! Meeting and working with Butch Patz was a real pleasure. He made me feel right at home with our new F150. This is the first time I have ever purchased a Ford product and so far I am very, very, pleased with this purchase! Great job to the whole Ford Team at Belleview & Ocala!"

Carl, Inverness, FL 4/18/2013 "My sales person Allen O'Shea was very patient and very professional.  I was given a fair amount on my trade in and things went very smoothly. So far dealing with Ford of Ocala has been very pleasant. I have not yet been in the service department. I hope they are as nice and accommodating as the sales department was."

John, Ocala, FL 4/18/2013 - "Excellent salesperson - would gladly recommend him. Whole sales process handled very satisfactorily."

Robert, Lady Lake, FL 4/12/2013 - "Great, professional organization."

Edgar, The Villages, FL 3/30/2013 - "Joe (Darrow) was fabulous.  He spent a lot of time with us on the phone working out the best lease option for us.  He also tracked down the specific vehicle we wanted and had it delivered to the dealership.  When we went to the dealership to pick up our Escape, he continued to provide excellent customer service. He reviewed all the features of the Escape with us and set up our account with SYNC.  He also advised us of a monthly class to go over all the features and help with any questions we might have as we got to know our new Escape.  We did take the class and found it to be most helpful."

Alisha, Orlando, FL. 4/18/2013 - "Adam (Snyder) was awesome! He was very helpful and really took care of our journey to me purchasing my next car in 17 years! He made the process less intimidating and I love my new Fusion!!"

Lester, Summerfield, FL, 4/25/2013 - "Courteous, Friendly, and Professional Staff."

John, Ocala, FL, 4/19/2013 - "A PLUS overall rating"

James, Lake Park, MN, 4/11/2013 - "Nice people to work with, excellent service, decently priced."

Carlton, Micanopy, FL, 4/8/2013 - "This was the first Brand New Vehicle I have ever bought and I'm 60 years old.  It was the easiest process and there was absolutely NO PRESSURE.  I will certainly recommend Ford of Ocala to anyone in the market for a vehicle.  Thanks.

Elizabeth, Ocala, FL, 4/3/2013 - "Polite and good work."

William, Ocala, FL, 4/3/2013 - "Visit was fast and efficient. Totally satisfied."

William, Adamstown, MD, 4/3/2013 - "Excellent PR got my business with Ford of Ocala."

Judith, Ocala, FL, 3/27/2013 - "Kudos to Amanda (Lewis) who was very professional and a great person to interact with for the service I needed.  Great service and a very pleasant experience. Highly recommended to my family and friends."

Brian, Ocala, FL, 3/27/2013 - "Dennis (Bales) has always been a real professional. He is why I bought the car there."

Tamara, Lady Lake, FL, 3/25/2013 - "Wonderful! Tony Lopez was extremely knowledgable of the total vehicle."

Marie, Clermont, FL, 3/21/2013 - "Everything was great, and everyone was very friendly. My salesman, Noland (Lancaster), was knowledgable and very helpful. From the salesman to the finance person, I had fantastic service, and I got what I wanted. Thank you!."

Lorraine, Ocala, FL, 3/21/2013 - "Edgardo (Paneto) helped a great deal.  My son purchased a truck several years ago and wanted me to go to your dealership - he was pleased."

Tom, Fruitland Park, FL, 3/21/2013 - "Upon arrival I asked the salesman (Joe Darrow) if he was willing to match a bonafide quote for a new focus that I received from a Tampa Ford dealer.  He did so without hesitation or hassle...no games or fast-talking sales pitches.  I was in and out of the dealership in a couple of hours. Prior purchases from dealers seemed to take anywhere from half a day to all day.  I will come back to Ford of Ocala."

Val, Ocala, FL, 3/22/2013 - "Great staff and know how to get the job done right."

Florence, Wellborn, FL, 3/18/2013 - "We enjoyed working with all the people at Ford of Ocala"

Theodore, Southborough, MA, 3/18/2013 - "Don (Palko) of Ford of Ocala was extremely helpful and professional during the entire car buying process."

Jesse, Ocala, FL, 3/8/2013 - "Ford of Ocala is my New Dealership! Great Experience!"

Jim, Summerfield, FL 3/11/2013 - "I called in the morning hoping to get an afternoon appointment.  Staff was able to schedule me at such a short notice and allowed us to make travel plans for later in the week."

Charles, Land O Lakes, FL - 3/11/2013 - "The absolute best car buying experience we've ever had!!"

George, Ocala, FL - 2/26/2013 - "Trey (Koehn) did a superb job!"

Margaret, Melrose, FL - 2/22/2013 - "Good Service!"

Troy, Anthony, FL - 2/21/2013 - "Dave (Galnor) did an excellent job. No pressure which is what we like. I will be back!!!"

Regina, Ocala, FL - 2/18/2013 - "We got a car that we are happy with and a price we thought was fair -- salesman (Noland Lancaster) was helpful and friendly."

Tom, Ocala, FL - 2/06/2013 "Fine experience: no pressure and I got the truck I wanted."

Marvin, Leesburg, FL - 2/7/2013 - "Sales Manager was the best and so was the salesman."

Richard, The Villages, FL - 2/11/2013 - "I believe I have used the service department three times adn have been completely satisfied."

Janearle, The Villages, FL - 2/12/2013 - "My sales person was excellent. I felt extremely confident in his skills and knowledge of Ford. 

Cone Dist., Ocala, FL - 2/4/2013 - "They did a great job of making the experience easy and enjoyable.  Thats why we have a long standing relationship with Ford of Ocala, Bill Lewis, Ford Motor Company, and your products.

John, Dunnellon, FL - 2/4/2013 "Quick service, Nice waiting room. Car Washed."

Michael, Tavares, FL - 2/4/2013 - "Chico was very good!"

William, Ocala, FL - 2/13/2013 -  "Mr. Dennis Bales was a very personal salesperson and very knowledgable of Ford products.  Overall excellent!!"

Richard, Ft. McCoy, FL - 2/13/2013 - "It was not complicated having my F150 serviced. Thank you!"

Rebecca, Bronson, FL - 2/13/2013 - "After a minor miscommunication with my purchase, the staff went to all ends to make the deal work and Trey, my salesmen was awesome adn took the time to explain everything on the new truck and followed up several times to see if I had any other questions about the new F150."

Martha, Belleview, FL - 2/13/2013 - "I had done business with Ford of Ocala...Belleview, before I bought the 2013 Ford Explorer...I live in Miami and Belleview, due to the great customer service we decided to buy the new car in Belleview instead of Miami.  So far we are very happy with the service Ford of Ocala provided. We order the car with the features we wanted and was delivered before we expected. Great job."

Victor, Morriston, FL - 2/13/2013 - "The salesman was excellent in providing me with all the options that were available to me!!!"

 

 

4 Comments

  • Dennis & Bobbie Rehnke said

    I would like to thank the Ford of Ocala for the very plesant experience that we had this month when the PTU went out on our 2009 Ford Edge. Your very friendly staff who made us feel very welcome and assisted us in anything we needed were indeed people who go above and beyond helping the Ford customer. We have been Ford buyers for many years and Ford people are one of the reasons we would continue doing so. A special thank you to J. who was a very sweet lady.

    Sincerely,
    Denny & Bobbie Rehnke
    Wilmot, South Dakota

  • David Hartger said

    Bought a Ford Vehicle from Dennis Bales.Very happy with the way he handled this purchase.

  • arnold kroitor said

    service at ocala ford is great , all the service writers are alway,s helpful but the one that stands out on top is amanda lewis always with a smile and most helpful.
    tell her what i need tells me to wait in waiting area .and she alway,s takes care of all my auto need,s.

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